Email Dos And Don’ts

Someone ironically once told me via email, “you should write a blog about real-time communication.” This comment was in response to an email miscommunication. I couldn’t hear her tone or sense any sarcasm, and I took something the wrong way. It’s been a while since I last experienced this issue. This day and age, almost everyone communicates online. I assumed most of the “digital immigrants” had assimilated and learned the ways of us “digital natives.”

imageI was wrong.

So…for those of you fresh off the “real-time communication” boat, here’s a few pointers when communicating via email.

DO

  • Write clear and concise subject lines.  Your subject line should tell the reader what they’re about to read (go figure). Make them accurate but not rude. Short but not vague. Email subjects like “Do me favor,” won’t always go over well.
  • Start with the most important information first, when writing the body of your email. Nothing is worse than being surprised with a giant project or task after a friendly conversation about where to eat lunch.
  • Keep your emails short. If you feel the need to write a novel or can’t get your message across in a paragraph or two, then you’re using the wrong channel of communication.
  • Check your spelling and grammar. Nobody’s perfect, but there’s no excuse for not running a spell check at the very least. Set your email to do this automatically before sending.image

DON’T

  • Write an email you wouldn’t want anyone else seeing. Just ask yourself, “if a million people accidentally read this tomorrow, would I be embarrassed?” If you feel the need to gossip, complain about work or swear a lot, save it for later.

Emails are never private, so don’t use email to talk about private stuff!

  • Write the entire email in the subject line. Seriously, how annoying is it to get an empty email with all the information crammed into the subject? The reader will spend more time trying to decode the message than it would have taken the sender to just explain it in the body.
  • Use sarcasm if you don’t know the person. Cracking jokes and trying to be funny with strangers can go all sorts of wrong. Save your sarcasm for only those you truly know, and who truly know you.  Or blogs.  If your content requires a certain tone you can’t express with written words, pick up the phone (it’s that thing with the keypad that lives inside your pocket computer).
  • Use capital letters. CAPITAL LETTERS IN EMAILS = YELLING!!!
  • Send chain emails, spam or anything with naked people in it. Just don’t.
  • Use ridiculous backgrounds, fancy colors or anything that makes the email more difficult to read.

imageIf you follow these rules, you should be ok…even if you do a classic “reply all” on accident!

What email tips do you have? Horror stories?

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You Know You’re Getting Old When…

As another year ends I’m reminded of how much older I’m getting. I certainly haven’t grown much, physically or mentally. I mean I did finish my master’s degree in 2013, but I’m still the person who makes fart noises behind peoples backs when they say something stupid in public, let’s be serious.

So how do I know I’m getting old? It started a few years back when I was in a movie theatre with my boyfriend, watching a preview of the new Footloose. A group of tweens in front of us started debating whether or not it was a remake. One insisted she saw something like it before.

Ultimately they concluded Footloose was not a remake. Are you kidding me? It took everything in my being not to throw popcorn at those little turds.


That’s when it hit me.

Over the years all my friends got married and now they are having babies (another major sign you’re getting old). This doesn’t bother me one bit though. I’m really happy for all you spouses and parents out there. I’m not missing my college partying days by any means (ok maybe a little). This is just another indication that I’m supposed to start acting like an adult now. My Facebook newsfeed is filled with sonograms and mushy love notes (ew people, just stop).

Today, in true adult fashion, my boyfriend and I were at a fast food restaurant. While we debated the dollar menu options we would soon regret, a young girl slipped and fell behind us while walking through the door. Not a bad fall, just a good old fashioned humorous flop. She got right up and her and her friends laughed their asses off. It was funny and she was obviously fine. While we were eating, however, the manager came by and made her sign off on a bunch of paperwork that promised she would go see a doctor and not press charges and bla bla bla.

Ten years ago, this never would have happened. Or maybe it would have, I don’t know, but the fact that I am having this reaction must mean I’m getting old (and also the fact that I’m blogging at 10:30pm on Friday night). Is this what the world has come to? Does everyone have to sign their life away whenever they take a harmless spill? I bit the dust last week in a Target parking lot and nobody seemed to care. Are we not supposed to laugh at that anymore?

Anyways…now that I’m obviously starting to get old, I decided on a couple of good New Years resolutions:

1. Never grow up (completely). That’s right folks, I’ll be making fart noises behind your back until the day I die.

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2. Make new friends. This one is important. As we get older we tend to lose touch with good friends. Maybe it’s a natural part of life, or maybe it’s because we just get lazier as we get older, I’m not sure. But while I’m still in my 20s I’m going to bulk up my friendzone while it’s still socially acceptable.

Happy New Year!

I love New York

Over the last few weeks I did a little traveling around New York State for work.  Can you believe how gorgeous New York is?  It’s easy to forget after months of snow and sub-zero temps, or super-heated sweaty summers, but if you have a chance to take a NY road trip in the Fall…DO IT!

Driving through the Adirondacks is especially awesome.  Not only are the giant trees turning beautiful colors, the air smells fantabulous. Yankee Candle has nothing on the fresh air of Adirondack Park!

Here’ s a few photos from my adventures…

I’ll be driving to NYC this weekend for New York Comic Con (yeah nerds)! I’ll be sure to share some more photos.  Cheers!